AlphaGraphics Intranet System - Creative Media Group

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The AlphaGraphics Intranet System

AlphaLink – CMG's Intranet System for AlphaGraphics
As the wholly owned Internet subsidiary of AlphaGraphics, Inc., the worldwide franchisor of technologically advanced print shops, CMG created and maintains the AlphaLink intranet. AlphaLink allows franchisees to manage documents, customize and maintain their store Web sites and client order forms, send files, stay networked, and many other beneficial features.

The most extensive intranet system in any franchise organization, AlphaLink provides a high level of support to all AlphaGraphics owners, employees, and customers worldwide. In fact, the AlphaLink intranet system is so well developed that it has been certified to ISO 9000 quality standards.

AlphaLink is a franchisee's main communications path with corporate headquarters. It offers a multitude of features to facilitate the sharing of vital information and advice within the company. AlphaLink contains forums where franchisees can buy and sell equipment, swap advice on business strategies, and compare notes on everything from toner to presses. Store owners can order personalized advertisement mailings that will be delivered to their area, or they can access AlphaLink's vast archive of marketing ideas.

AlphaLink capabilities include:

Urgent Bulletins: Time-sensitive materials are communicated rapidly and efficiently.
Support Services: Stores can report a problem and quickly receive a call or e-mail from corporate headquarters.
File Exchange: Large files can be sent from one AlphaLink user to another.
Distribution Center: Stores can easily place orders for AlphaGraphics products.
Technology Center: Information is provided on the latest high-tech products.